Verizon 9100EM Manual do Utilizador descarregar pdf

Verizon 9100EM Router Troubleshooting 1

Verizon 9100EM Router Troubleshooting

You can use the Power, Internet, and Ethernet lights on the front panel of the Verizon router to help

diagnose home networking connectivity problems. Follow the steps below to diagnose and test the

possible solutions for any connectivity problems you are experiencing.

Note: You might want to print these directions to make the troubleshooting process easier.

1. Is the Power light illuminated?

• is

• Light is not solid green: The router isn't

Light is green: The Verizon router power

. Go to Step 2.

getting power.

2. Is the WAN Coax light illuminated?

• Light is green: The connection between

establi

• Light is off ter is unable to

the router and Verizon Online is

shed. Go to Step 3.

: Your rou

connect to the Verizon FiOS service.

3. Is the Internet lig

• Light is gree ta is

•

ht illuminated?

n: The transmission of da

confirmed. Go to Step 4.

Light is off: Data transmission is not

confirmed.

4. If the Verizon router is connected to your

computer us

Ethernet lights , E3, or E4)?

ter or network device is established. Go to

Step 5.

• Light for on

ing an Ethernet cable, are any

illuminated (E1, E2

• Light for the port where a cable is

connected is green: The Ethernet

connection between the router and the compu

the port where a cable is c nected is off: No link is established

between

the

5. Reboot your computer by turning it off, waiting for 45 seconds, and then turning it back on.

Re-check y r

6. Disconnect all networke

ease contact Verizon Fiber Solutions Center at (888)

Verizon router and your computer or network device.

our outer lights.

d computers and restart the computer connected to the router.

Reconnect the other computers one-by-one to isolate the problem.

7. If you still can't connect to the Internet, pl

553-1555.

iagnostic LEDs on Verizon 9100EM Route

1 2 3 4 5 6

Troubleshooting S 5

Resumo do Conteúdo

Página 1

Verizon 9100EM Router Troubleshooting 1 Verizon 9100EM Router Troubleshooting You can use the Power, Internet, and Ethernet lights on the front panel

Página 2

Verizon Online 2 Verizon 9100EM Router Troubleshooting Using the Power light to troubleshoot the Verizon 9100 EM router 1. Power light is off • T

Página 3

Verizon Online Verizon 9100EM Router Troubleshooting 3 Using the WAN Coax light to troubleshoot the Verizon 9100EM router cause of a lost connect

Página 4

Verizon Online 4 Verizon 9100EM Router Troubleshooting Using the Internet light to troubleshoot the Verizon 9100EM router 1. Verify that your Ether

Página 5 - Troubleshooting S

Verizon Online Verizon 9100EM Router Troubleshooting 5 Using the Ethernet LAN lights to troubleshoot the Verizon 9100EM router Ethernet cable plugge

Página 6

Verizon Online 6 Verizon 9100EM Router Troubleshooting Check for network adaptor problems using Device Manager 1. Right-click the My Computer icon o

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Verizon 9100EM Manual do Utilizador

Consulte online ou descarregue Manual do Utilizador para Redes Verizon 9100EM. Verizon 9100EM Router Troubleshooting Manual do Utilizador

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